Responsible Gaming
Gambling Should Be Entertainment
We are committed to promoting responsible gambling. It is important to understand that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
If you are under 18 years of age, or under the legal age for gambling in your jurisdiction, you must not use any gambling services.
Age Verification
In the United Kingdom, you must be at least 18 years of age to gamble legally. By accessing gambling sites, you confirm that you are of legal age in your jurisdiction and that you have read and understood these responsible gaming guidelines.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following warning signs. If you recognise any of these behaviours in yourself or someone else, please seek help immediately:
- Chasing losses by gambling with more money to recover previous losses
- Gambling with money intended for essential expenses (bills, rent, food)
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Neglecting family, friends, work, or study due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or relieve anxiety and stress
- Borrowing money to fund gambling activities
- Experiencing financial difficulties as a result of gambling
Self-Help Tools and Controls
Most responsible gambling operators provide tools to help you maintain control over your gambling. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive regular reminders of how long you have been gambling and how much you have spent
- Time Limits: Set a maximum duration for your gambling sessions
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from gambling sites
We strongly encourage you to use these tools if you feel your gambling may be getting out of control.
Support Organisations and Resources
If you are struggling with problem gambling, help is available. The following organisations provide confidential support and advice:
United Kingdom
- GamCare: www.gamcare.org.uk – Free, confidential support for problem gambling. Call 0808 8020 133 or live chat available on their website.
- GamStop: www.gamstop.co.uk – The UK's national self-exclusion scheme. Register to be excluded from all licensed UK gambling operators.
- Gamblers Anonymous: Free support meetings and peer support for problem gamblers across the UK.
- National Problem Gambling Clinic: Specialized NHS treatment service for problem gambling.
International Support
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
- Germany – BZgA (Bundeszentrale für gesundheitliche Aufklärung): Federal Centre for Health Education – provides gambling addiction support and resources.
If You Need Help
If you think you may have a problem with gambling, please reach out for help. There is no shame in seeking support – trained professionals are available to assist you confidentially and without judgment.
Contact one of the organisations listed above, speak to your GP, or call a confidential helpline. Recovery is possible, and support is available 24/7.